AFTER-SALES SERVICE/WARRANTY

CAP GENERATOR Panels & Distribution has deployed a AFTER-SALES SERVICE/GUARANTEE to assist electrical equipment manufacturers. This also allows our customers to have a single point of contact "after the sale". In the manufacturer's warranty, any administrative and financial steps is managed directly by our departments with the concerned plants.

OUR SERVICES

■ On-site intervention
■ Workshop repair
■ Manufacturer approach to factories
■ Extension of warranty (quantifiable on request)
■ Installation of a replacement generator set (quantifiable on request)

OUR COMMITMENTS

■ Guarantee personalized assistance to each customer
■ Guarantee assistance to the manufacturer during the warranty period
■ Guarantee you an intervention within a controlled and established time frame
■ Provide you with a precise diagnosis
■ Track spare parts