After-Sales Service/Warranty

At the regional level, CAP GENERATEUR Generating sets, sets up an AFTER-SALES SERVICE / WARRANTY to assist manufacturers of generating sets and motor pumps, over the entire power range. This also allows our customers to have a single point of contact "after the sale". Under the manufacturer's warranty, all administrative and financial procedures are managed directly by our departments with the concerned plants.

OUR SERVICES

■ On-site intervention ( Industrial Range)
■ Workshop repair ( Portable Range)
■ Manufacturer approach to factories
■ Extension of warranty (quantifiable on request)
■ Installation of a replacement generator set (quantifiable on request)

OUR COMMITEMENTS

■ Guarantee personalized assistance to each customer
■ Guarantee assistance to the manufacturer during the warranty period
■ Guarantee you an intervention within a controlled and established time frame
■ Provide you with a precise diagnosis
■ Track spare parts